EMPLOYMENT OPPORTUNITIES

Sales Advisor - Showroom

Full-Time - Location: Bornem, Belgium

Position Description: For the opening of our new showroom, Rogue Europe is looking for an enthusiastic sales advisor to join our team! You are on the front lines and act as an ambassador for the Rogue brand. Help us create a memorable customer experience by sharing your knowledge and passion for physical fitness. This role is on a full-time Tuesday through Saturday basis.

About Rogue Fitness

• Rogue Fitness is the leading manufacturer of strength and conditioning equipment, including barbells, power racks, sleds, and accessories.
• With offices in Finland and Belgium, Rogue Europe is the official supplier and distributor of all things Rogue throughout the European market.
• Rogue is the official equipment supplier of the CrossFit Games, USA Weightlifting, the Arnold Strongman Classic, and the World’s Strongest Man competition.
• The company remains dedicated to serving the needs of serious athletes at every level, from the garage to the arena.

Position Responsibilities

• Welcome and deal directly with customers.
• Assist and advise customers with their inquiries and purchases.
• Build rapport and follow up on customer interactions.
• Proactively ensure the store is properly stocked and presentable at all times.
• Report on daily goals/issues
• Communicate customer/business issues
• Host and cater to athletes and coaches during seminars and coaching events.

Position Requirements

• Excellent communication skills in English and either Dutch or French. Any additional language skills are a plus.
• Knowledge and proficiency in Google Workspace and the MS Office package.
• Knowledge of customer service principles and practices.
• Knowledge of and affinity with barbell sports and exercise equipment (CrossFit, Powerlifting, Olympic Lifting, and/or Bodybuilding,...).
• Communication skills - verbal and written.
• Team player.
• Sociable and empathetic.
• Attention to detail and accuracy.
• Problem analysis and problem-solving.

What we offer

• Competitive salary.
• Meal vouchers.
• Commuting allowance.
• Clothing Allowance
• Access to the gym facilities before and after working hours.
• Employee discount (after 6 months of employment).

Customer Service

Full-Time - Location: Pori, Finland

Position Description: Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Position Responsibilities

• Process orders, forms, applications and requests.
• Deal directly with customers either by telephone, or electronically.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Manage customers' accounts.
• Record details of actions taken.
• Communicate and coordinate with internal departments.
• Follow up on customer interactions.

Position Requirements

• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• Communication skills in English and in either German, French, Spanish, Italian - verbal and written.
• Problem analysis and problem-solving.
• Attention to detail and accuracy.

Customer Service

Full-Time - Location: Antwerp, Belgium

Position Description: Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Position Responsibilities

• Process orders, forms, applications and requests.
• Deal directly with customers either by telephone, or electronically.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Manage customers' accounts.
• Record details of actions taken.
• Communicate and coordinate with internal departments.
• Follow up on customer interactions.

Position Requirements

• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• Communication skills in English and in either Dutch, German, French, or Spanish - verbal and written.
• Problem analysis and problem-solving.