Employment Opportunities

Customer Service

Full-Time - Location: Pori, Finland

Position Description: Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Position Responsibilities

• Process orders, forms, applications and requests.
• Deal directly with customers either by telephone, or electronically.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Manage customers' accounts.
• Record details of actions taken.
• Communicate and coordinate with internal departments.
• Follow up on customer interactions.

Position Requirements

• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications.
• Communication skills in English and in German, French, Spanish, Italian - verbal and written.
• Problem analysis and problem-solving.
• Attention to detail and accuracy.

 

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Order Processor

Full-Time - Location: Antwerp, Belgium

Position Description: Process information in response to new and returned orders, and investigate quality misses.

Position Responsibilities

• Process new orders, forms, applications and requests.
• Receive and process customer returns and exchanges.
• Issue refunds and credits for returned merchandise.
• Record details of actions taken.
• Communicate and coordinate with internal departments.
• Investigate details of missing or damaged product, shipments, and other quality issues.

Position Requirements

• Proficient English language skills are required.
• Knowledge of relevant computer applications.
• Good communication skills - verbal and written.
• Problem analysis and problem-solving skills.
• Strong attention to detail and accuracy required.

 

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Warehouse

Full-Time - Location: Antwerp, Belgium

Position Responsibilities

• Warehousing and storage of all merchandise, supplies, and equipment
• Inspecting incoming shipments
• Consolidating and packaging outgoing orders
• Case picking orders
• Loading and unloading trucks and any other duties in our warehouse

Position Requirements

• Previous warehouse / distribution experience is preferred, but not a must
• Ability to operate a manual / powered pallet jack or lift product
• Ability to lift up to 80 pounds and carry up to 80 feet
• Ability to climb picking ladders and reach to a height of 8 feet from the ladder
 

 

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Customer Service Representative – Showroom Rogue Europe

Part-Time (20hrs) - Location: Schelle, Belgium

Position Responsibilities

• Greet and interact with customers directly
• Assess customer needs and provide assistance and product information
• Checkout and process sale orders and returns/ exchanges
• Stock and organize inventory
• Available to work every Saturday

Position Requirements

• High school diploma, general education degree or equivalent
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Communication skills in Dutch, French and English - verbal and written
• Knowledge of German is beneficial
• Attention to detail and accuracy
• Affinity with CrossFit, Weightlifting and general fitness
 

What we offer

• Part time job max 20hrs: Saturday and two additional weekdays
• Free Rogue Gym Membership (outside of office hours)
• Education in different systems and products
 

 

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Customer Service /Front Desk Clerk – Rogue Europe

Full-Time - Location: Schelle, Belgium

Position Responsibilities

• Provide a fast customer service
• Forward all the customer's questions accordingly
• Redirect phone calls to the appropriate department and take down messages
• Monitor, organize and forward emails

Position Requirements

• High school diploma or relevant qualification
• A minimum of 2 years’ proven experience in a similar role
• Good understanding of office administration
• Excellent written and verbal communication skills in English
• Excellent organizational and multi-tasking abilities
• Knowledge of MS Office programs
 

What we offer

• Full-Time job
 

 

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