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Employment Opportunities

Team Member Qualities

Here at Rogue Fitness Europe, all team members must be willing to do hard work, tackle new challenges, work together as a team, and have the drive for the company and themselves to succeed. This means you can work multiple long days in a row, rise to the occasion of new challenges, pitch in even when the responsibilities are not your normal ones, and dig deep when things get rough to produce a positive outcome. Rogue Fitness Europe is an Equal Opportunity Employer.

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Customer Service

Full-Time - Location: Pori, Finland

Position Description: Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Position Responsibilities

  • Process orders, forms, applications and requests.
  • Deal directly with customers either by telephone, or electronically.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Manage customers' accounts.
  • Record details of actions taken.
  • Communicate and coordinate with internal departments.
  • Follow up on customer interactions.

Position Requirements

  • Knowledge of customer service principles and practices.
  • Knowledge of relevant computer applications.
  • Communication skills in English and in German, French, Spanish, Italian - verbal and written.
  • Problem analysis and problem-solving.
  • Attention to detail and accuracy.

 


Order Processor

Full-Time - Location: Antwerp, Belgium

Position Description: Process information in response to new and returned orders, and investigate quality misses.

Position Responsibilities

  • Process new orders, forms, applications and requests.
  • Receive and process customer returns and exchanges.
  • Issue refunds and credits for returned merchandise.
  • Record details of actions taken.
  • Communicate and coordinate with internal departments.
  • Investigate details of missing or damaged product, shipments, and other quality issues.

Position Requirements

  • Proficient English language skills are required.
  • Knowledge of relevant computer applications.
  • Good communication skills - verbal and written.
  • Problem analysis and problem-solving skills.
  • Strong attention to detail and accuracy required.

 


Warehouse

Full-Time - Location: Antwerp, Belgium

Position Responsibilities

  • Warehousing and storage of all merchandise, supplies, and equipment
  • Inspecting incoming shipments
  • Consolidating and packaging outgoing orders
  • Case picking orders
  • Loading and unloading trucks and any other duties in our warehouse

Position Requirements

  • Previous warehouse / distribution experience is preferred, but not a must
  • Ability to operate a manual / powered pallet jack or lift product
  • Ability to lift up to 80 pounds and carry up to 80 feet
  • Ability to climb picking ladders and reach to a height of 8 feet from the ladder
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Customer Service Representative – Showroom Rogue Europe

Part-Time (20hrs) - Location: Schelle, Belgium

Position Responsibilities

  • Greet and interact with customers directly
  • Assess customer needs and provide assistance and product information
  • Checkout and process sale orders and returns/ exchanges
  • Stock and organize inventory
  • Available to work every Saturday

Position Requirements

  • High school diploma, general education degree or equivalent
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Communication skills in Dutch, French and English - verbal and written
  • Knowledge of German is beneficial
  • Attention to detail and accuracy
  • Affinity with CrossFit, Weightlifting and general fitness
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What we offer

  • Part time job max 20hrs: Saturday and two additional weekdays
  • Free Rogue Gym Membership (outside of office hours)
  • Education in different systems and products
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Customer Service /Front Desk Clerk – Rogue Europe

Full-Time - Location: Schelle, Belgium

Position Responsibilities

  • Provide a fast customer service
  • Forward all the customer's questions accordingly
  • Redirect phone calls to the appropriate department and take down messages
  • Monitor, organize and forward emails

Position Requirements

  • High school diploma or relevant qualification
  • A minimum of 2 years’ proven experience in a similar role
  • Good understanding of office administration
  • Excellent written and verbal communication skills in English
  • Excellent organizational and multi-tasking abilities
  • Knowledge of MS Office programs
  •  

What we offer

  • Full-Time job
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